Published in the Davis Enterprise

We all know that our smartphones can take photos, send text messages, check email, and make video (“FaceTime”) calls. But living quietly in your smartphone are a host of other apps and features you may not yet have discovered. Some of these features might best be classified as “odd jobs” while others can simplify the [Read More…]

We seniors are relying on our smartphones more than ever these days. But sometimes dealing with those tiny photos, tiny keys and tiny little text messages can be frustrating. Fortunately, modern smartphones have a wide range of features that make the phone easier to hear, see and interact with. Generally referred to as accessibility features, [Read More…]

We know that computer problems are stressful, and sometimes getting tech help can be even more stressful. Here is our best advice on how to prepare before you make that call for professional tech help. Whether you have an in-home appointment, are calling tech support on the phone, or bringing your computer to a service [Read More…]

In the early months of the pandemic we often commented to each other, while watching David Muir report the day’s number of hospitalizations and deaths, how scary and difficult it would be to have cancer or another serious condition requiring hospitalization. Then we found out. In early December a suspicious nodule was found on Jay’s [Read More…]

The pandemic has kept seniors homebound during 2020, and folks have increasingly turned to their computers and smartphones to keep in touch with the world and connect with friends and family.  Sadly, the scammers and hackers of the world have seen this as an opportunity to get even busier and more sophisticated with how they [Read More…]

Hearing the time-honored song “I’ll Be Home for Christmas” may elicit more tears than laughter this year as the pandemic has many families staying put and not traveling in order to protect themselves and their loved ones – especially us seniors.  Friends, too, are passing on holiday parties and other social gatherings.   Less important, [Read More…]

You’ve just spent an exasperating hour or more on the phone with a bubbly customer service representative. The reason for your call may or may not have been resolved. You’re frustrated and feeling like you’ve just been through the ringer. Not five minutes later, you receive a friendly email asking, “How was your experience?” They’re [Read More…]

We launched our first column three years ago with a commentary on a 2017 Wall Street Journal article by Geoffrey Fowler titled, Want to Get Tech Savvy? Don’t Ask Your Children. This article has been coming back to mind for us lately as we hear from clients and their loved ones. Today we invite you [Read More…]