Published in the Davis Enterprise

We can’t help you with losing those few extra holiday pounds, but we have prepared a list of New Year’s resolutions to keep your computer, tablet and/or smartphone secure and functioning well. We can almost guarantee that if you make and keep these resolutions you will be less likely to need troubleshooting help down the [Read More…]

Gifts we think seniors will love* We recently took a trip to Best Buy to scout out some of this year’s best tech gifts (secretly we were also adding to our own wish lists). We were taken on a guided tour of the store and shown some really cool and useful items that we want [Read More…]

(or “how are you supposed to deal with these tiny little keys?!”) Most modern smartphones have a wide range of features that make the phone easier to hear, see and interact with. Generally referred to as accessibility features, these phone enhancements are often buried deep within the phone’s settings and as a result are often [Read More…]

Recently Joan, a lovely woman in her late eighties, had just received her first ever iPhone. She bought it at the encouragement of family overseas who wanted her to be able to make and receive video calls. Joan’s new phone arrived in the mail with minimal setup instructions that confused her. She felt frustrated and [Read More…]

…don’t ask your kids” Recently we heard about a 75-year-old woman whose daughter had become impatient with her after several exasperating go-arounds of a “how to” on her iPhone. Daughter: “Mom, I’ve showed you this several times already, it’s not that hard.” Mom: “Remember sweetheart, I taught you how to use a spoon.” While this [Read More…]